PFA • Based upon what you have learned throughout this course, your assignment is to design and implement a comprehensive quality management program or plan for a hospital. • Items that you may want to discuss and incorporate into your plan might be as follows: o Stakeholder expectations o Goals of the program o Strategies (e.g., academic detailing, audit, and feedback) o Methodology (e.g., Patient Self-Determination Act [PSDA] or Lean Six Sigma [LSS]) o Expected challenges o Benefits of implementation o Patient safety tools

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