1. Describe the steps involved in designing a Gantt chart using MS Project or any other PM software. 2. In which phase of the systems development life cycle (SDLC) the project planning typically occur? and In which phase does project management occur? 3. What are some of the potential consequences of not assessing technical risks associated with information systems development projects? 4. How prototyping can be used during the requirements determination? 5. How can data-flow diagrams be used as analysis tools? 6. How can data-flow diagrams be used in a business process redesign? 7. What characteristics of data are represented in an E-R diagram? 8. List the four types of E-R diagrams produced and analyzed during conceptual data modeling. 9. How do analysts generate alternative solutions to information systems problems? 10. Describe the process of designing interfaces and dialogues. What deliverables are produced from this process? Are these deliverables the same for all types of system projects? Why or why not? 11. Why is it especially important to eliminate data-entry errors on an electronic commerce Web site? 12. Consider a system that produces inventory reports at any typical small business retailer. Alternatively, consider the system that produces your student academic records for the records office at UMGC. For whichever system you choose, answer these design questions: Who will use the output? What is the purpose of the output? When is the output needed, and when is the information that will be used within the output available? Where does the output need to be delivered? How many people need to view the output? 13. What is the purpose of a Relational Database? 14. What are the four steps in logical database modeling and design? 15. What are the four steps in transforming an E-R diagram into normalized relations? 16. List and define the factors that are important to successful implementation efforts. 17. What is the difference between system documentation and user documentation? 18. List and define the various methods of user training. 19. Describe the delivery methods many vendors employ for providing support. 20. List the steps in the maintenance process and contrast them with the phases of the systems development life cycle.

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