Briefly describe a specific conflict that you have dealt with or observed in your internship. Think about the methods of dealing with conflict that were used in this situation. (If you have not been aware of a conflict in your internship setting, draw upon an example from a job or your personal life for the purposes of this exercise.) Now that you have learned about conflict resolution strategies, evaluate the effectiveness of the conflict resolution methods that were used. Are there specific suggestions in the chapter that might have been employed to handle this conflict more effectively? In what specific ways might you improve your own approach to dealing with conflict in the future?

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