Semester Assignment
The Assignment takes the form of a report that the student prepares for a C-level manager, in which the author(s) will:
- Describe a business problem that is prevalent in the industry (1);
- Choose and explain the essence of a new / innovative technology* (2.1);
- Convince the reader that this technology is able to solve the business problem, and identify the conditions (such as the level of architecture capability and maturity) of being able to use this technology (2.2)
This can be done by finding, reading and citing reliable peer reviewed sources (such as books and journal articles, or conference papers), and to a limited extent sources from reputable companies. Blogs and similar opinion pieces are not considered reliable.
Try to structure this part using elements of Architecture Evaluation
- State some relevant stakeholder concerns, and suitable evaluation objectives and factors
- State some value assessment objectives and what factors could/should be assessed
- State some analysis objectives and associated factors that could only be achieved by following some analysis method such as creating and analysing a suitable design model (what kind of model?)
- Propose an approach that a company could take to adopt the solution to solve the business problem in question (3)
- Provide a summary of your paper’s main points
The assignment can be prepared individually or in a group of maximum 3.
Essentially the work you prepare is a so-called ‘white paper’
A template is provided below.
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* Examples may include: Cloud Computing, Internet of Things, Business Analytics and Machine Learning technologies, Service Oriented Enterprise Architecture, Process Improvement using Six Sigma, or other (in which case please discuss your idea with the lecturer before you progress too far).
Student name(s): Susheel
Student number(s): s5144900
Online shopping
7302ICT
30/7/2018
1. Introduction
| Explain clearly and succinctly the business problem to be solved
Due to the booming Internet usage for commercial endeavours, E-commerce has become a significant element of today’s economy, considering that online shops constantly offer state of the art information about products and services, both to users and businesses, ranging from personalized shopping to automated interaction between corporations. In spite of increasing power of e-commerce web servers, online shops have been unable to e-commerce sites have been unable to improve their level of service provided to the users, people begin to get familiar with this multifunctional tool, which lead to the boom of internet shopping. According to Hsiao(2008), people’s daily lives have dramatically changed in the past ten years. Internet shopping is growing rapidly because of its strength in faster shopping, wider selection and lower price. Nonetheless, some risks are inevitable such as e-commerce security, transaction failures, missing shipments, etc.
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2. Exposure of the idea
2.1 The proposed method / technology / etc.??
| Explain clearly and in a language appropriate for a management audience what is the proposed method technology / etc.???
· Dual Authentication (e.g.one time passwords, face recognition) · Implementing PayPal for online transaction · Expanding delivery networks by clients(Importing and exporting the products)
Market competition, typically responsible for service diversity, and technology competition, which sustains evolution of advanced services, influence each other and make enterprise decisions even harder. As new technologies, products, and services take hold of our daily life, it is possible to have billions of dollars revenue impact for a single company. The telecommunication industry is a fast-paced and constantly innovating environment that is undergoing serious changes due to regular technology substitution and technology usage trends, while the potential to gain revenue from new products becomes clearer and crucial to companies PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller.
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2.2 How is it expected to solve the business problem?
| argue and provide proof that the proposed method / technology /… is expected to solve the business problem
Now-a-days, many people are using the internet shopping for their easy access and save the time going to the shopping malls. While they are using the new technology they are facing some kind of problems such as unknown authorization , while paying the money they are getting payment issues, where some people cannot access their card (or are afraid of providing credit card details to e-commerce organizations).More over customer are facing the shipment problems and they are not satisfied using the credit card , mainly they are feeling that it’s not secure to use the credit card some of them are cannot get the insurance .So we are implementing the PayPal system which provide the insurance and the PayPal is free off cost, Which is easy to use by any customer who are located in remote location and regional area. PayPal’s services allow people to make financial transactions online by granting the ability to transfer funds electronically between individuals and businesses. Through PayPal, users can send or receive payments for online auctions on websites like Online shopping, purchase or sell goods and services, or donate money or receive donations. It is not necessary to have a PayPal account to use the company’s services. PayPal account users can have currency conversion .
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3. Introducing the proposed change in the Enterprise
3.1 Why: What is the strategic motivation to this change?
| The strategic motivation to this change is more number of buyers and sellers. If we implement the new technology, there would be a rapid growth to the organization.
· Faster delivery · Secured reliable transactions · Ease of use Faster delivery is the place where we get the product on time as early as possible which are been organised by the client persons more over customer get the details of shipment through online. Where it easy track the details off order.
Secured reliable transactions we can get the secured reliable transactions where the people are easy to use the device using the dual authentication more over they can use one time password and face recognition while doing the transaction.
Ease of use every person can use this application we are also implemented the application such as pay pal for fast transaction where this app can easy to registered by unknown person and easy to use the application which is highly secured according to the pay pal terms and conditions · Transaction issue that are been faced by the customer · Late delivery · Cannot reach the people due to heavy number of orders More over the conditions that are being able to perform this changes are as compare to previous the newly design applications can change entire company performance where with -in a week there are large number of orders and more number clients required to be a part of business with large investment .Existing customers are requesting to develop the · Secured transaction · Implement the authentication
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3.2 What are conditions for being able to perform this change?
| To perform this change, following are some of the conditions:
· Advantages of using PayPal · Any-one can use this application from remote location · Providing the insurance(through PayPal) · Making customer friendly · Implement the authentication
The above mentioned are two major reasons to perform this change.
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3.3 Who would be responsible for initiating the necessary change?
| Persons who are involved in the specific changes are
· Business analyst · Manager for contacting the clients and PayPal team · CEO of the organization The above mentioned are people who are majorly involved in the application. Without the help of them we cannot step forward to implement this application. Moreover each every person has the major importance to sanction this project.
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3.4 Where in the enterprise will this change have an effect and what kind of change one could expect?
| In the Enterprise there would be a lot of change such as getting more number of orders and more number of businesses can tie up with the organization.
· Finance Sourcing why? · IT why? · Support/Contact centres why?
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3.5 How could this change be approached organisationally?
Change can be approaches organisationally by
1.Education and CommunicationInforming employees beforehand so that they will be involved in the change process will prevent that the information that is provided by the organization comes across as inaccurate. Good communication can be supported by training or other forms of education. Employees will have a better understanding of the purpose of the change process and they will be more inclined to be cooperative. 2. Participation and involvementBy increasing the involvement of employees or by giving them specific assignments, the resistance to the intended organizational change will be reduced. As a result, employees will be more loyal and they will focus on teamwork for which reason they will cooperate more closely from the different organization units so that the desired change can be implemented. 3. Facilitation and SupportEmployees that experience adjustment problems during the change process will benefit from supportive management. It helps them deal with fears during a transition period for instance when they experience fear transfers, job loss or other forms of reorganization. By providing support or facilitating training and counselling, these fears can be largely removed. 4. NegotiationWhen employees for example lose powers or tasks during the change process, it is important to keep them motivated. Offering (financial) incentives can move employees into a positive direction. The employee can be offered incentives to leave the company early, their contracts may be adjusted or another job or promotion is offered. These incentives are often offered to employees that have senior positions. 5. ImplementationOnce a change is planned, it is important to have good communication about the rollout and implementation of the change.A timeline should be made for the implementation and changes should be made in the order of its impact on the process and the employees who manage that process.For instance, if your organization is upgrading its software program, employee training should be done before the software is installed on their computers.An effective timeline will allow for all new equipment, supplies or training to take place before fully implemented.Implementing without a logical order can create frustration for those responsible for the work process.
6.co-optation and manipulation
When other tactics do not work or are too expensive, this method is used. It is an effective technique to co-opt with people who are resisting the change and who, through their leadership role, have a large influence on the rest of the employees. Through open communication they are kept under control. They are involved in a symbolic role during the change process and the decision-making process. 7. Explicit and implicit coercionCoercion can be used when speed is essential or as a last resort. The necessity of the intended change is more important than the interests of the employees. It often involves dramatic consequences such as loss of jobs, dismissals, employee transfers or not promoting employees.
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4. Conclusion
| Although internet shopping is much more convenient than off-line shopping to some extent, such as faster speed, wider selection and lower price, there are still many problems with internet shopping.
According the description of online shopping practice, we can find that almost all of the solutions encircle a vital question that is how to build customers’ trust in e-commerce. From the analysis, we can draw a conclusion that if we can solve appropriately, the business is likely to grow rapidly.
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REFERENCES
| use APA6 style references
there are many sources to teach you APA6 referencing, e.g. an interactive tool is at https://app.secure.griffith.edu.au/reference_tool/index-core.php NOTE: it is not enough to list references here, you must cite them at relevant places in the text! https://www.luxand.com/facesdk/?gclid=EAIaIQobChMI7caC5-jI3AIVyaqWCh2hvwqVEAAYASAAEgIz7vD_BwE https://btp.press.vgtu.lt/article/14483/download/pdf/ BTP_article_14483.pdf https://www.youtube.com/watch?v=DwXpKL8b5T8 https://msdn.microsoft.com/en-us/library/bb896741.aspx
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