a) Define the following terminologies as used in the study of organizational behaviour
i. Personality
ii. Perception
iii. Values
iv. Escalation commitment
v. Attitude (20 Marks)
b) “Organizational behaviour is described as the field of study that investigates the impact of
individuals; groups and structure have on bahaviour within the organization for the purpose of
applying such behaviour towards improving organizational effectiveness”. Discuss
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