Critical discussion can be provided around the complexities of people with multiple morbidities, and where collaboration is required across health or social care teams to ensure all needs are met. Emphasize policy drivers which direct effective communication and collaboration – you can discuss this in relation to policy drivers, critical events where errors have occurred because there has been communication failures with fatal consequences.
Explore the relationship and communication approach to develop rapport -will trust be an issue? Bring in your professional conduct standards in terms of effective communication
Begin to introduce your decision- making and clinical reasoning approaches which guide your practice, and link directly to how you will identify/assess the needs of the case study.Consider approaches considered to be evidence based, with reference to reliability or validity if appropriate- – such as with the use of standardised assessments or outcome measures.
Consider how working with the service user should be client-centred, or family centred (if relevant) – ensure you have discussed the importance of service user involvement, allowing them to make decisions around their health and social care. You can discuss how this improves outcomes, or improves motivation- concepts of locus of control, adjusting the power divide can be brought in here- also relevant policy drivers can be referred to.