Consider the roles that can be played by the HR department in the performance management process.
In your answer, you may have produced some of the following actions:
■ Evaluating the current scheme and reporting on its strengths and weaknesses.
■ Working with the Board to identify an outline performance management framework where vital business objectives can be cascaded through the organisation and key competencies developed.
■ Designing an outline scheme and carrying out a full consultation process with all of the stakeholder groups.
■ Agreeing a final approved scheme including revisions arising from the consultation and producing an information pack to all involved.
■ Setting up a training programme for participants.
■ Designing and producing the necessary paperwork.
■ Coaching management in operating the scheme effectively.
■ Monitoring the scheme’s progress in terms of timing and quality of outcome.
■ Acting in an overall moderating role, where decisions on pay are made arising out of the scheme to ensure consistency and fairness.
■ Assisting in implementation of decisions on development and promotion.
■ Evaluating the overall progress of the scheme.
