Situation: As no educator is hired to work for the unit, the new RN on her first day was to be orientated her on the unit. The manager assigned me to do the job. I have noticed that she is nervous and fidgety, and as she gathered her thoughts, she explained to me that she is overwhelmed with her duties and responsibilities associated with the new job. I quietly sit her down and let her voice out her concerns. I offered her advice. After that, there were no issues settling on her job on her first day.

Task: After completing Module 2 – Communicating Supportively and its associated readings, write a short description about a work situation in which you consider you communicated supportively with another member of staff. Critically reflect on this situation and with reference to your readings, provide five reasons why you consider your communication in this instance was supportive…..

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Assignment: Change Management and Conflict Resolution Scenario As the lead consultant for Workplace Solutions Consulting, you are the one to deliver recommendations for organizational change to the management of Informational Systems. Some of the ideas involve centralizing some duplicated administration functions in regional locations and others involve de-centralizing product departments to break down silo walls across locations. You collected significant data in order to conduct the best analysis. The bottom line: although all of these changes are for the better for organization, they will be quite disruptive to the personnel at IS. Your Task Part I You used the data you collected in order to arrive at the most-informed decisions possible regarding changes to the organization. What steps would you follow and what information would you collect to ensure sound data-driven decisions? Part II It is now time to execute the reorganization of Informational Systems. Describe how you would implement the following: 1. The centralization of Finance and HR (no jobs lost, but increased specialization and responsibility). 2. The de-centralization of the heretofore separate product departments (break up of existing teams, reforming new teams, and new reporting relationships).

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