Situation: As no educator is hired to work for the unit, the new RN on her first day was to be orientated her on the unit. The manager assigned me to do the job. I have noticed that she is nervous and fidgety, and as she gathered her thoughts, she explained to me that she is overwhelmed with her duties and responsibilities associated with the new job. I quietly sit her down and let her voice out her concerns. I offered her advice. After that, there were no issues settling on her job on her first day.

Task: After completing Module 2 – Communicating Supportively and its associated readings, write a short description about a work situation in which you consider you communicated supportively with another member of staff. Critically reflect on this situation and with reference to your readings, provide five reasons why you consider your communication in this instance was supportive…..

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