Communicate high performance expectations and confidence in others’ ability to meet these expectations. You need to demonstrate your confidence in people by stating ambitious goals for them individually and as a group. You then convey absolute belief that they will achieve their expectations. Be sensitive to the needs of followers. Charismatic leaders get to know their followers individually. You need to understand their individual needs and develop intensely personal relationships with each. This is done through encouraging followers to express their points of view, being approachable, genuinely listening to and caring about followers’ concerns, and asking questions so that followers can learn what is really important to them