- Why is Cohen worrying about his organization?
- What assumptions is Cohen making about organizational effectiveness and operational excellence?
- What are the goals for self-managed teams broadly and at C&S? What risks are associated with the transition from the status quo to a team-focused organization?
- If you were Cohen and had decided to announce the transition to self-managed teams, what would you say to your employees? Be prepared to make this announcement to the class and outline a strategy for implementation.