Background
Following on from the background in Question 3, the second topic which the CEO wants you to address is “operations readiness”, which broadly encompasses commissioning, start-up, and finally handover of a product, service or capability such that operations can immediately assume ownership at an agreed date.
Task
Based upon your search of the academic and practitioner literature, as well as from your own experience, what are the major problems which protract, disrupt or even subvert operations readiness?
How will you avoid these problems in your proposed programme management approach? You should outline an operations readiness process, including key roles.
500 words, please be professional, and review the attachment below before writing.
