Assume that you’ve been assigned to design a change management project that seeks to strengthen governance practices involved with IT systems security, information security and business continuity. The context obviously involves the management of patient data. These reforms are to be guided by use of the COBIT 2019 governance framework.
The Auditor General’s report offers real factual material about contemporary governance IS performance. The proposal to initiate COBIT 2019 is, however, fictitious. It is an educational device chosen to have you explore a framework that might help reduce current weakness in governance activities. Furthermore, the case offers you an opportunity to design a relevant change management process.
For this exercise, you should assume that the Agency relies heavily on outsourced IT services. These centre on use of SaaS and Cloud Computing.
What you have to create
This individual assessment requires you to design a customised governance framework and related change management intervention. It calls on you to use COBIT 2019 to address typical shortfalls in the governance of ICT systems. The initial brief centres on the execution of a pilot project about patient data in health services agencies.
Your design answer needs to consist of two submissions.
The first is an eight-minute video that summarises the rationale and major steps proposed in your plan. The plan is to be submitted to Department’s ICT Committee. Your video can be supported by 10 to 12 PowerPoint slides. The video and related slides will be worth 10% of total marks in INTE2412.
The second submission will be a 2,500-word business report that describes in more detail the design of your governance system that will enhance the management of such data. [The word limit excludes the coversheet, any footnotes, the reference list, and any relevant short appendices ]Next, you will offer the logic and evidence that supports your anticipated change intervention. The word limit excludes footnotes, references and any relevant appendices. This report will be worth 30% of total marks. The proposed intervention needs to be based on an appropriate change management model.
