1. Appendixes G and C of the Coastal Medical Center (CMC) comprehensive case study provide Hospital Compare data for CMC and its competitors in the local market. How does CMC’s quality compare with that of its competitors? List five areas in which CMC’s value could be improved.
2. Should CMC expect to receive a pay-for-performance (P4P) bonus for its quality scores?
3. Should value-based purchasing be incorporated into CMC’s strategic planning process? Outline a process that will allow CMC to take advantage of future value-based purchasing initiatives.
4. What type of organizations should CMC use as benchmarks?
5. How will you know whether the CMC plan to increase healthcare value is a success?
