QUESTION ONE
a) Define the following terminologies as used in the study of organizational behaviour
i. Personality
ii. Perception
iii. Values
iv. Escalation commitment
v. Attitude (20 Marks)
b) “Organizational behaviour is described as the field of study that investigates the impact of
individuals; groups and structure have on bahaviour within the organization for the purpose of
applying such behaviour towards improving organizational effectiveness”. Discuss
(10 Marks)
QUESTION TWO
According to the interactionist theory on individual differences, individual behaviour is influenced by
heredity and environment. Using relevant examples, argue for and against this preposition
(20 Marks)
QUESTION THREE
Define organizational effectiveness and outline four dimensions through which this effectiveness is
perceived and how the knowledge of organizational behaviour can help in achievement of this
effectiveness. (20 Marks)
QUESTION FOUR
Enumerate the component of organizational structure and describe four traditional structural options
which are popularly adopted by organizations across the board. (20 Marks)
QUESTION FIVE
Write short notes on the following topical area in managing organizational behaviour.
a) Organizational communication (10 Marks)
b) Organizational culture (10 Marks)
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