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A 79-year-old patient, Mrs Sergi was admitted to hospital for a routine hip replacement. Mrs Sergi had been experiencing hip pain for a few years and was alert and oriented before surgery, although she was noted to be frail and weighing 35kg. The operation was performed at the start of the afternoon operation list and her surgery was uneventful. Mrs Sergi had a PIVC inserted in OT and the medications chart recorded that she had received 500mls of NaCl 0.9% IV intraoperatively. At the conclusion of the operation the Anaesthetist commenced a new 1L IV bag of NaCl 0.9% and ordered IV NaCl 0.9% over 10 hours x 2 bags (100 ml/hour), until the patient’s review the following day. Mrs Sergi was transferred to PACU at 3pm into the care of the PACU team and a PACU observations chart was commenced. Mrs Sergi was soon alert and oriented and communicating coherently with PACU staff and her observations were all within normal limits and her pain well controlled. At handover to the ward nurse (Fiona), the PACU nurse mentioned that the anaesthetist wanted Mrs Sergi to have ‘as much fluid as possible’, so Fiona wrote this on the observation chart. On RTW at 4pm Fiona settled Mrs Sergi into the ward and commenced a fluid balance chart and wrote “as much fluid as possible” in this chart too. She set up the IV pump at 200mls/hr and commenced hourly post-op obs. The ward got busy that evening and only 1 set of observations were recorded in Mrs Sergi’s chart. At handover to night staff at 9.30pm Fiona reported that Mrs Sergi had “obs within normal limits except for an elevated BP, and lowish pulse and a bit of a post-op cough, to have as much fluid as possible and her IVT needs a new bag as charted”. The Night nurse (Tanya) checked Mrs Sergi’s IVT at 10pm and commenced a new 1L bag of NaCl 0.9% at 200 ml/hr and noted that the patient was short of breath and confused, so she recorded this in the patients chart as “confused ?? dementia” and continued with her shift. At 3am Tanya went to change the IVT bag and noticed that Mrs Sergi was extremely short of breath and very agitated, so she called the on-call Dr for a non-urgent review. The Doctor came to the ward at 4am and found Mrs Sergi unresponsive. A MET call was initiated but Mrs Sergi could not be revived and was declared deceased at 4.30am.
Please use this template to complete assessment 2. You are required to respond to only ONE of the provided case studies. You need to indicate which case study you have chosen in the first section. Your discussion must be cited and supported by a wide range of relevant and credible sources for each section. You are required to include a final reference list at the end.

  1. Description

Identify which case study you have chosen (1 or 2), and provide a brief description of the event and the outcome for the patient.

  1. Identification of root cause and contributing factors

Identify one (1) root cause and discuss at least three (3) contributing factors which have likely caused this sentinel event.

  1. Links to NMBA RN Standards for Practice

Identify and discuss at least two (2) NMBA RN Standards which were not practiced or maintained by the nurses involved in this sentinel event, that may have led to the identified root causes.

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2

 

  1. Links to National Safetyand QualityHealthService (NSQHS)Standards

Identify and discuss at least two (2) NSQHS Standards which were breached (or not met) by this health organisation, that may have led to the identified root causes.

1
2

 

  1. Recommendations

Outline a minimum of three (3) recommendations to address the root causes identified from the chosen case study. These recommendations need to include practical examples and identify who is responsible for actioning these recommendations.
(NOTE: you can add more rows if required – right click on the last row of the table, “insert”, “insert row below”)

Recommendations to address root cause Practical example(s) to achieve recommendations Position responsible/ accountable
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3

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Olga migrated to Australia from Russia a year ago and is living with her cousin, Ivan, and his parents, an elderly couple who do not understand English. Olga has been unemployed for most of the time since she arrived in Australia, but she has recently been offered to work as a courier for Beverly, a florist. The work requires Olga to deliver flowers and floral arrangements to customers according to order. However, under the terms of the work contract, Olga must have and use her own car to do the flower deliveries. The contract also provides that Olga is to be paid by the number and distance of the deliveries. Olga is very keen to take on this job. She goes to a car dealer who has a car that would be suitable for doing flower deliveries. The car costs $22,000, money which Olga does not have. Olga therefore goes to the Eastpac Bank and applies for a $22,000 loan. Eastpac Bank informs Olga that it will not lend her any money unless a third party guarantees the loan. Olga requests Ivan to guarantee the loan but he turns her down, stating that he thinks she will default on the loan and he does not want to be liable for Olga’s loan under a guarantee. Olga then goes to Ivan’s parents, Tanya and Boris, and tells them that she would like them to help her borrow money to buy the car. Both Tanya and Boris are very close to Olga. They are old and frail and have become dependent on Olga for physical and emotional support. Tanya and Boris are eager to help Olga and therefore readily agree to guarantee her loan from Eastpac Bank. They sign the guarantee document at the Eastpac Bank. However, the bank does not explain to Tanya and Boris that Olga’s income as a flower courier is uncertain and that they may have to pay the bank any sums outstanding on Olga’s loan if Olga defaults on repayment. Olga buys the car using the loan money and commences work as the flower courier. Unfortunately, Olga is only receiving three or four delivery jobs per day and the income she makes is not enough to cover her car expenses and the repayment of the principal and interest on her bank loan. Eastpac Bank now seeks to enforce the guarantee against Tanya and Boris

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