Daily Archives: June 21, 2021

CASE STUDY 16-1 Implementation Practices: Audit, Education, and Leadership Strategies

Silena Sexton

It is important for organizations to run smoothly and efficiently. Process improvement is important to every organization when issues arise and when analyzing the everyday tasks to be accomplished. Leadership is an important driver and facilitator for process improvement within an organization. Leadership support and leaders who are willing to approach a problem with evidence-based practices find sustainable solutions. A leader’s approach to a problem can have a great impact on how others view the problem, and the practice involved. The implementation process when making changes also depends on the leader and the culture that the leader creates. Below is a problem that was discovered by a leader as well as staff members. It is discussed….

CASE STUDY 16-2 Tailored Purposeful Rounding Implementation on a Hospitalist Unit

Dejau Jones

obstacles for staff members. The interaction and conversation between staff members and patients are more critical communications than repetitive hourly rounds. Using a standardized (tailored) method of rounding is optimal for quality patient care. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, monitors, and reports multiple metrics related to a patient’s hospital stay. HCAHPS scores concerning patient satisfaction and patient safety outcomes can be improved by implementing a standardized rounding protocol. Evidence-based research reveals that integrating purposeful rounding into nursing workflow can contribute to improvement in patient experience and staff satisfaction. The purpose of this project was to organize nursing workflow and improve patient experience with the implementation of a tailored purposeful….

Coastal Medical Center has been experiencing declining performance. From your perspective, are Coastal Medical Center’s problems related to efficiency or quality? What do you see as the responsibility of the board of directors and CEO to get the organization back on track? Should P4P be incorporated in Coastal Medical Center’s strategic planning process?

1. Outline a process that will allow Coastal Medical Center to take advantage of future P4P initiatives.

2. Who should be involved in P4P planning, and what should their role be?

3. How will you know if Coastal Medical Center’s P4P planning is a success?

4. In Appendix F of the Coastal Medical Center comprehensive case study, Hospital Compare data are provided for Coastal Medical Center and its competitors in the local market. How does….

Charlie has worked in a bakery for seven years. The work is somewhat monotonous and Charlie seeks to enlighten the atmosphere by playing practical jokes. Charlie climbed into one of the mixing machines so that he could leap out and give a fellow employee, David, a surprise. Charlie has done this type of thing fairly frequently over the years. The foreman has often told him not to, but rather lightheartedly as he too seems to enjoy Charlie’s antics. David is not working on the particular morning when Charlie hides in the mixing machine. Eric, a worker transferred from the cake department, turns on the mixing machine and Charlie is killed.

All of the employees in Charlie’s department know of the rule that the mixing machines must never be….

An engineer working as a computer programmer played a minor role in developing a computer system for a state department of health. The system stored medical information on individuals identified by name. Through no fault of the engineer, few controls had been placed on the system to limit easy access to it by unauthorized people. Upon learning of this, the engineer first informed his supervisor and then higher management, all of whom refused to do anything about the situation because of the anticipated expense required to correct it. In violation of the rules for using the system, the programmer very easily obtained a copy of his own medical records. He then sent them to a state legislator as evidence for his claims that the right of citizens to….

Mountain Bank DiscussionNo unread replies.No replies.

Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Mountain Bank is located in the northwest United States. The bank has four major business lines: retail banking, consumer lending, real estate, and mortgage banking, and corporate banking. Traditionally, Mountain Bank has had a strong presence in the retail banking line, with only a limited presence in the other lines. However, deregulation in the banking industry has led to mergers and acquisitions for Mountain Bank, as well as for several of its competitors.

Retail banking includes traditional banking activities such as providing checking and savings accounts. Mountain Bank currently has about 50 percent of the market for retail accounts….

Jones Feed and Seed DiscussionNo unread replies.No replies.

Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Jones Feed and Seed is a large regional warehouse that supplies agricultural products to retail stores. These products include pesticides that are used to treat animals and herbicides that are used to improve crops. For its warehouse operations, the company generally hires employees who have just finished high school. These employees work under the supervision of a more senior laborer, who is usually someone with about one year of experience working in the warehouse. The supervisor is in charge of interviewing job candidates and normally makes final hiring decisions.

Job Description

Receive and count….

Josh’s Toy Manufacturing DiscussionNo unread replies.No replies.

Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Josh’s Toy Manufacturing is a manufacturer of small toys that are included in kids’ meals at fast-food restaurants. Josh uses plastic injection technology to produce toys efficiently. Price is the main criterion restaurant chains use to determine whether they will buy toys from Josh’s or some other manufacturer.

One assembly line for toy manufacturing at Josh’s has four machines. Each machine requires an operator. Operator skill is important since an effective operator can often manufacture toys twice as fast as an ineffective operator. The four operators on the assembly line at Josh’s were hired a year….

Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Jones Feed and Seed is a large regional warehouse that supplies agricultural products to retail stores. These products include pesticides that are used to treat animals and herbicides that are used to improve crops. For its warehouse operations, the company generally hires employees who have just finished high school. These employees work under the supervision of a more senior laborer, who is usually someone with about one year of experience working in the warehouse. The supervisor is in charge of interviewing job candidates and normally makes final hiring decisions.

Job Description

Receive and count stock items and record data manually or using a….

osh’s Toy Manufacturing DiscussionNo unread replies.No replies.

Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Josh’s Toy Manufacturing is a manufacturer of small toys that are included in kids’ meals at fast-food restaurants. Josh uses plastic injection technology to produce toys efficiently. Price is the main criterion restaurant chains use to determine whether they will buy toys from Josh’s or some other manufacturer.

One assembly line for toy manufacturing at Josh’s has four machines. Each machine requires an operator. Operator skill is important since an effective operator can often manufacture toys twice as fast as an ineffective operator. The four operators on the assembly line at Josh’s were hired a year….