Fantastik Lil’ Pancakes (FLP or Flippers), a popular pancake emporium, has hired just as their organization is considering upgrading their learning management enterprise system (LMS). Their objective is to move learning to a virtual environment, decrease course development and redesign time, improve participant satisfaction and instructor satisfaction, and ensure that learning transfers back to the job. They have asked you to put together a score for their current system so that they can compare implementation progress with the new one. Describe your approach to this assignment. What data will be needed and how will you organize it for easy reference?
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