This task requires you to explain business and organisational protocols for the release of information and communicating internally or externally.
- Answer the following questions. Base your answers on the policies and procedures in your own organisation.
1. If you need to present an idea or request to your manager, what protocol will you follow? |
2. What government organisations does your organisation need to deal with or comply with? |
3. What legislation does your organisation need to comply with when releasing information? |
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4. What types of information in your organisation is confidential and should not be released without authorisation? |
5. What communication channels does your organisation use to maintain a public profile through advertising and/or marketing? |
6. What industry groups that you can join that would enable you to enhance the profile of yourself and your organisation and share information? |
Assessment Criteria
The trainee will be assessed on the following criteria for this assessment task;
- explain the business and organisational protocols for the release of information and communicating internally or externally
- explain the requirements to maintain confidentiality in the workplace
- identify industry, media and government organisations, events and communication channels relevant to the organisation