Arron, the CEO of a multinational corporation, believes that effective control in an organization comes from each employee’s internal motivation rather than from authoritarian control from the top levels of management. In this scenario, Arron’s beliefs are most consistent with the _____.

a. administrative principles approach
b. conflict perspective
c. bureaucratic organizations approach
d. human relations movement

In the context of the perspectives on management, the _____ is a subfield of the classical perspective that focuses on the total organization rather than the individual worker and delineates the management functions of planning, organizing, commanding, coordinating, and controlling.

a. administrative principles approach
b. behavioral sciences approach
c. humanistic perspective
d. human resources perspective

In the context of a manager’s roles, a _____ is an informational role that involves seeking and receiving information, scanning the Web, periodicals, and reports, and maintaining personal contacts.

a. monitor’s role
b. negotiator’s role
c. liaison’s role
d. figurehead’s role

The _____ provided a way to address the massive and complicated problems associated with modern global warfare that presented managerial decision makers with the need for sophisticated tools.

a. humanistic perspective
b. classical perspective
c. quantitative perspective
d. conflict perspective

The team members of the technical team in Wescrult Inc. are working on a crucial project. Their previous manager assigned responsibilities to each of them and directed them on how to accomplish these tasks. Their present manager, Wendy, is now monitoring their tasks and taking corrective measures so that the project can be successfully completed. In this scenario, Wendy is most likely _____.

a. leading
b. controlling
c. organizing
d. planning

The study of modern management began in the late nineteenth century with the _____, which took a rational, scientific approach to management and sought to turn organizations into efficient operating machines.

a. classical perspective
b. humanistic perspective
c. conflict perspective
d. behaviorist perspective

Sergio, the manager of a software firm, has a new project for his team. He is preparing a set of targets and making decisions on how to attain these targets before assigning the tasks to his team members. In the context of the functions of management, Sergio is most likely _____.

a. controlling
b. organizing
c. planning
d. leading

The _____ tells managers that what works in one organizational situation might not work in others.

a. humanistic perspective
b. contingency view
c. classical perspective
d. universalist view

_____ is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

a. Management
b. Benchmarking
c. Branding
d. Motivation

In an organization, _____ pertains to the amount of resources used to produce a desired volume of output.

a. efficiency
b. feasibility
c. quality
d. effectiveness

Which of the following is one of the three necessary skills for managing a department or an organization?

a. Motivational skills
b. Human skills
c. Marketable skills
d. Commercial skills

The concept of synergy says that the whole is equal to the sum of its parts.

a. True
b. False

Rachel is the managing director of LivviPro Inc., a life insurance agency. She believes in using various disciplines such as sociology, psychology, anthropology, and economics to understand the employees in the organization. The agency uses employee profiles in its hiring process. This practice is most consistent with the _____.

a. behavioral sciences approach
b. administrative principles approach
c. conflict perspective
d. quantitative perspective

Which of the following statements is true of today’s effective managers?

a. They are enablers.
b. They get work done by individuals rather than teams.
c. They manage by keeping tabs.
d. They are controllers.

Which of the following management functions involves assigning responsibility for task accomplishment?

a. Leading
b. Planning
c. Controlling
d. Organizing

Mike, a manager at a graphic design firm, forwards information to different members of the organization and keeps them updated using emails and reports. In the context of a manager’s roles, Mike is most likely fulfilling the role of a _____.

a. figurehead
b. negotiator
c. disseminator
d. monitor

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