This is your final class project. Read and complete an analysis of the attached case. Your analysis must be 3-double spaced pages, and it must address the following:
1- Give a summary of the case (brief) and answer the questions bellow in an essay format.
• What specific business management problems was Disney facing?
• How can the technology they were considering redress those business management problems?
• How (if at all) would this technology allow Disney to improve its operational efficiencies?
• How (if at all) would this technology allow Disney to improve its customer satisfaction and retention?
• Is this technology risky? If so, what might Disney to reduce the risks associated with its implementation? Is Disney doing a good job of managing risk with this project?
• How much does the technology under consideration cost to implement and what is the potential cost of not implementing this technology? (Note: Your response to this question need not be entirely monetized. It can be partially descriptive)
• What are your personal thoughts and impression with regard to this project?
Answer the questions DIRECTLY! Simply providing a list or collection of facts from the case does not constitute an appropriate answer to the case questions. You must answer the questions directly and you must provide a descriptive narrative — in your own words. You can support your descriptive narrative with facts and quotations from the case, but you must use quotations sparingly. The bulk of the narrative (85%+) in your case description must be your own words — not quotes and citations. Limit the percentage of your document that consists of quotes.
28 Apr 2018 22:55
Case Study:
Please read the case : Disney’s magic band system: leveraging technology to enhance customer experience and write a 3 pages essay answering the questions bellow.
This is your final class project. Read and complete an analysis of the attached case. Your analysis must be 3-double spaced pages, and it must address the following:
1- Give a summary of the case (brief) and answer the questions bellow in an essay format.
• What specific business management problems was Disney facing?
• How can the technology they were considering redress those business management problems?
• How (if at all) would this technology allow Disney to improve its operational efficiencies?
• How (if at all) would this technology allow Disney to improve its customer satisfaction and retention?
• Is this technology risky? If so, what might Disney to reduce the risks associated with its implementation? Is Disney doing a good job of managing risk with this project?
• How much does the technology under consideration cost to implement and what is the potential cost of not implementing this technology? (Note: Your response to this question need not be entirely monetized. It can be partially descriptive)
• What are your personal thoughts and impression with regard to this project?
Answer the questions DIRECTLY! Simply providing a list or collection of facts from the case does not constitute an appropriate answer to the case questions. You must answer the questions directly and you must provide a descriptive narrative — in your own words. You can support your descriptive narrative with facts and quotations from the case, but you must use quotations sparingly. The bulk of the narrative (85% ) in your case description must be your own words — not quotes and citations. Limit the percentage of your document that consists of quotes.
Case Study:
This is your final class project. Read and complete an analysis of the attached case. Your analysis must be 3-double spaced pages, and it must address the following:
1- Give a summary of the case (brief) and answer the questions bellow in an essay format.
• What specific business management problems was Disney facing?
• How can the technology they were considering redress those business management problems?
• How (if at all) would this technology allow Disney to improve its operational efficiencies?
• How (if at all) would this technology allow Disney to improve its customer satisfaction and retention?
• Is this technology risky? If so, what might Disney to reduce the risks associated with its implementation? Is Disney doing a good job of managing risk with this project?
• How much does the technology under consideration cost to implement and what is the potential cost of not implementing this technology? (Note: Your response to this question need not be entirely monetized. It can be partially descriptive)
• What are your personal thoughts and impression with regard to this project?
Answer the questions DIRECTLY! Simply providing a list or collection of facts from the case does not constitute an appropriate answer to the case questions. You must answer the questions directly and you must provide a descriptive narrative — in your own words. You can support your descriptive narrative with facts and quotations from the case, but you must use quotations sparingly. The bulk of the narrative (85% ) in your case description must be your own words — not quotes and citations. Limit the percentage of your document that consists of quotes.