Application 2 – Annotated Bibliography

As part of your doctoral seminar for this set of weeks, you are participating in a seminar-style discussion about the weekly topics. Recall that you were asked to address 5 of the Required Resources and at least 5 additional resources from the Walden Library and to incorporate them into your posting. As a related exercise, submit an annotated bibliography of the 10 resources you referred to this week. For each entry, be sure to address the following as a minimum:

· Include the full APA citation

· Discuss the scope of the resource

· Discuss the purpose and philosophical approach

· Discuss the underlying assumptions

· If referring to a research reporting article, present the methodology

· Relate the resource to the body of resources you have consulted in this course

· Discuss any evident limitations and opportunities for further inquiry

Required Resources

Articles

· Abdous, M., & He, W. (2008). A framework for process reengineering in higher education: A case study of distance learning exam scheduling and distribution. International Review of Research in Open and Distance Learning, 9(3), 1-12. Retrieved from http://www.irrodl.org/index.php/irrodl/article/view/535.
This case study proposes a four-step framework designed to reengineer processes in higher education institutions.

· Adenso-Díaz, B., & Canteli, A. F. (2001). Business process reengineering and university organisation: A normative approach from the Spanish case. Journal of Higher Education Policy & Management, 23(1), 63-73. Retrieved from Business Source Complete Database.
In this article, the authors explore how business process reengineering can improve the Spanish university system. Several challenges in the reengineering process are also presented.

· Fincham, R., & Evans, M. (1999). The consultants’ offensive: Reengineering—from fad to technique. New Technology, Work & Employment, 14(1), 32-44. Retrieved from Business Source Complete Database.
This article explores the role of consultants in the Business Process Reengineering movement.

· Grover, V., Kettinger, W. J., & Teng, J. T. C. (2000). Business process change in the 21st century. Business & Economic Review, 46(2), 14-18. Retrieved from Business Source Complete Database.
In this article, the authors interview three researchers on the history, present state, and future of business process change.

· Hill, F. M., & Collins, L. K. (1999). Total quality management and business process re-engineering: A study of incremental and radical approaches to change management at BTNI. Total Quality Management, 10(1), 37-45. Retrieved from Business Source Complete Database.
This case study explores the use of business process reengineering and the interaction between Total Quality Management and Business Process Reengineering at a Northern Ireland company.

· Paper, D., & Chang, R.-D. (2005). The state of business process reengineering: A search for success factors. Total Quality Management & Business Excellence, 16(1), 121-133. Retrieved from Business Source Complete Database.

· Attitudes towards Process Improvement among SMEs Involved in E-commerce Judith Jeffcoate^*, Caroline Chappell^ and Sylvie Feindt

· Richard C. S. (1997). Creating a framework for successful reengineering. NATIONAL PRODUCTIVITY REVIEW / Summer 1997

· V.s.lai & P.K. Mahapatra (2004). Correlating business process re-engineering with the information systems department. Talor & Francis Group.

· Yasar.j.$ Elaine.m.a (1999). Business process re-engineering: Learning from organizational experience. School of Manufacturing and Mechanical Engineering, The University of Birmingham, Edgbaston, Birmingham B15 2TT, UK

· Darek M. E (2001). Multi-Modal Investigation of a Business Process and Information System Redesign: A Post-Implementation Case Study. SystemsResearch andBehavioral Science

· Rafael A., Joan E., Ricart., & Josep V. (1997). Process Innovation: Changing Boxes or Revolutionizing Organizations? Knowledge and Process Management