QUESTION ONE
(a) Explain four principles of delegation (8 marks)
(b) Line and staff organization has three types of officials with distinct roles.
Explain the three types of officials. (6 marks)
(c) List four sources of external recruitment (4 marks)
(d) Explain four essentials of an effective control system (8 marks)
(e) Explain the following terms
(i) Job enlargement
(ii) Job specification (4 marks)

SECTION B: ANSWER ANY TWO QUESTIONS (40 MARKS)
QUESTION TWO
a) – define the term ‘Human resource planning’ (2 marks)
– Explain the importance of Human resource planning (6 marks)
b) Using relevant illustrations, explain the process of scientific recruitment and selection (12 marks)

QUESTION THREE
a) State three types of leadership style and highlight the key features for each. (12 marks)
b) Discuss the cases when each of the above leadership style is effective. (8 marks)

QUESTION FOUR
a) Explain the importance of control as a function of management(12 marks)
b) Discuss the principles of an effective control system (8 marks)

QUESTION FIVE
a) Delegation of authority is not always effective. In light of this statement, discuss some of the hindrances of authority delegation in organizations (10 marks)
b) Explain any five ways of improving delegation (10 marks)

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