1.Since the last decade,most organizations have been undergoing rapid changes in the economic,technological,sociological and competitive fields.

(a) Explain the steps to be followed when effecting changes in the office.(12 marks)

(b)Give reasons why people resist change.(8 marks)

2Discuss the factors to be taken into consideration when installing a lighting system in the office.(20 marks)

3.What factors should be considered when making a decision on purchase of photocopying equipment in a large organization?(20 marks)

4.In the last few months,organizations have lost property worth millions of shillings as a result of fire outbreaks.

List and explain the precautions that should be taken in order to prevent fire outbreaks.(20 marks)

5.In reference to the terms and conditions of tenancy agreements,briefly explain:

(a) The right and obligations of a landlord.(10 marks)

(b) The rights and obligations of a tenant.(10 marks

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