1. Explain and illustrate the communication process. (20 marks)
2. Explain any five factors that you can consider when selecting a communication media. (20 marks)
3. Describe any five general principles of communication.(20 marks)
4. Describe the following barriers to effective communication
a) physical barriers
b) Semantic barriers
c) Psychological barriers
5. Differentiate between formal and informal communication and explain any three roles of each in an organization. (20 marks)
6. List any five traditional forms of communication. (5 marks)
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