“If the new game of business is indeed like Alice-in-Wonderland croquet, then winning it requires faster action, more creative maneuvering, more flexibility, and closer partnerships with employees and customers than is typical traditional corporate bureaucracy. It requires more agile, limber managerial leaders, who can pursue opportunities without being bogged down by cumbersome structures or weighty procedures that impede action,. Corporate giants, in short, must learn how to dance”(Adapted from Kanter, 1989:20).

Critically evaluate this statement. In your evaluation you should:

a. Explain how would you define “change” and “dance” in the context of Capitec Bank South Africa

b. Describe some of the new skills, knowledge, attitudes, beliefs, and behaviors that leaders and employees will need, to dance elegantly.