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After the debate is over, the class should discuss the following:

a. How effective was communication during these debates?

b. What barriers to communication existed?

c. What purposes does nonverbal communication serve?

d. Relate the lessons learned in this exercise to problems that might occur when communicating on the telephone or through email.

Kaspar Rorsted, CEO of Henkil, a consumer and industrial products company based in Germany, says that copying others on emails is overused. “It’s a waste of time,” he said. “If they want to write me, they can write me. People often copy me to cover their back.” Do you agree? How can you decide when copying others is necessary vs. “a waste of time”?

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