1) Using one example from the case study, explain how the following concepts of a lean framework are manifest in the case study project: a) The Voice of the Customer b) Critical Customer Requirements c) Critical to Quality d) Critical to Process 2) Select 4 of the 8 wastes of Lean that apply to the case study and relate each waste to one or more PMBOK knowledge areas or PRINCE2 Themes. Demonstrate: a) How the waste was reduced in the case study b) What the effect was on the overall project c) What tools or techniques from PMBOK or PRINCE2 were applied in achieving this 3) Teamwork is a pillar of the House of Lean. Analyze and explain how the project promoted the effectiveness of the team(s) through: a) The project ground rules b) Meeting management c) Communication d) Human resource management e) Supplier management (Procurement). 4) The project described in the case study occurred in unusual circumstances, with time as its most stringent constraint. It did not follow a conventional approach or PM method. Yet it received the International Project of the Year Award from PMI, the world’s largest PM professional organization. Write a short personal reflection on: a) Why you think this project deserved to win this award b) What lessons (min. 3) you have learned from this case study.