Assignment:
Task 1: Quality Management System (QMS) / ISO 9001
Complete the following tasks for a HOTEL of your choice. It can be a fictitious or real company. In no case, you are allowed to copy any information from other sources.
- 1: Write a Quality Policy for that company in accordance with the ISO 9001 requirements (approx. one page).
- 2: Identify at least five stakeholders of that company. For each stakeholder determine at least one stakeholder need (A stakeholder need is what the stakeholder may want from the company).
- 3: Now, identify a list of at least five processes that may be required to fulfil those stakeholder needs (approx. half page).
- 4: First, pick one process from previous task. Then identify at least 10 inputs and five outputs for that process (approx. one page)
- 5: For the process used in 1.4, first determine five performance parameters. Then identify five methods that can be used to measure those performance parameters (approx. half page).
- 6: Identify at least five key elements (components) of a continuous improvement program for that company. Provide a brief description for each element (approx. 1-2 pages).
Task 2: Environmental Management System (EMS) / ISO 14001
http://www.georgiou.com.au/about-us/our-policies.html
Complete the following tasks for a CONSTRUCTION company of your choice. It can be a fictitious or real company. In no case, you are allowed to copy any information from other sources.
- 1: Write an EMS Policy for that company in accordance with the ISO 14001 requirements (approx. one page)
- 2: Identify at least five stakeholders of the organisation and determine minimum two needs for each stakeholder (approx. one page).
- 3: Identify at least 10 processes (activities) that describe the organisation’s operations. (Approx. one page)
- 4: First, select two of the processes identified above. Then for each process, identify at least five environmental aspects. The 10 environmental aspects should not include any repeated aspect. (approx. one page)
- 5: Now, for each process, identify at least five environmental impacts. The 10 environmental impacts should not include any repeated impact. (approx. one page)
- 6: For each of the 10 environmental aspects identified under 2.4, determine at least one environmental objective. The 10 objectives should not include any repeated objective. (approx. one page)
- 7: For each of the 10 environmental objectives identified above, determine a realistic and relevant target. The 10 targets should not include any repeated target. (approx. one page)
- 8: For each of the 10 environmental targets identified above, identify at least two actions. The 20 actions should not include any repeated action. (approx. one page).
- 9: Determine at least five methods that can be used to measure/monitor the progress of implementation of the environmental actions (approx. one page).
Task 3: Occupational Health and Safety Management System (OHSMS) / AS 4801
Complete the following tasks for a MANUFACTURING company of your choice. It can be a fictitious or real company. In no case, you are allowed to copy any information from other sources.
- 1: Write an OHS Policy for that company in accordance with the AS 4801 requirements (approx. one page).
- 2: Determine at least 10 risks for company’s operations in accordance with the AS/NZS 4801 (approx. one page).
- 3: Develop a risk assessment chart and assess all the risks identified under 3.2 (approx. one page).
- 4: For each of the 10 risks identified under 3.2, identify at least two actions to reduce or eliminate the risk (approx. one page).
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