You have just been appointed as customer service manager for Safari Holidays Ltd., who specialise
in wildlife touring holidays. You have been asked by the managing director to recommend an
appropriate company customer service to be in place for the holiday season next year.
Write a 400-word report identifying the main components of a customer service policy for the
company and show how they will be relevant to the business aims and objectives of Safari Holidays
Ltd.

 

 

 

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