a. We defined information technology (IT) infrastructure as the shared technology resources that provide the platform for the firm’s specific information system applications. i. Explain the components of IT infrastructure. Give examples. (6 Marks) ii. Briefly explain two challenges of managing IT infrastructure. (2 Marks)
b. Discuss three current trends in IT hardware platforms. (2 Marks)
c. Discuss business benefits of using any three intelligent techniques for knowledge management. (6 Marks)

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