Develop a 700- to 1,050-word memo to a prospective employer outlining your credentials, including: taking this class(operations management), all of the projects you have done for this class individually and with your team, and their impact on the businesses you have engaged with so a senior manager reading it would want to hire you as either an operations consultant or permanent employee.
Summarize the business case for each project.
Outline what you specifically accomplished, assuming these projects were implemented, and their estimated impacts on the business.
Utilize the learnings from Week 6 to highlight your skills in global sourcing, procurement, and outsourcing which can also be of benefit to your target firm.
Format your assignment as if you would be giving a presentation to senior management.
Week 1: (getting ready for work)
Select a complex continuous process from your personal life or work. The process can be the same as in Week 1 assignment.
Complete the following:
· Use Microsoft® Excel® to calculate the defined process metrics including variation and process capability.
· Use Microsoft® Excel® and PowerPoint® to develop and display a control chart for the process.
Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods.
Evaluate whether the process could benefit from the use of Six Sigma tools.
Develop a 525-word executive summary in which you describe your Statistical Process Control project and include the control chart with SPC.
Format your assignment consistent with APA guidelines.
Week 2: (getting ready for work)
Select a complex continuous process from your personal life or work. The process can be the same as in Week 1 assignment.
Complete the following:
· Use Microsoft® Excel® to calculate the defined process metrics including variation and process capability.
· Use Microsoft® Excel® and PowerPoint® to develop and display a control chart for the process.
Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods.
Evaluate whether the process could benefit from the use of Six Sigma tools.
Develop a 525-word executive summary in which you describe your Statistical Process Control project and include the control chart with SPC.
Week 3: (Toyota)
Evaluate how this firm uses lean strategies and how much lean techniques has improved the firm’s efficiency.
Evaluate ways the firm can go even further to make improvements using lean techniques.
Use the results you obtained from evaluating this firm to apply to your own business or a business you are interested in which currently does not use lean.
Develop a 1,050-word report in which you describe your lean evaluation project.
(Tesla) Team project SIX SIGMA YELLOW BELT
Execute the define phase of the Six Sigma DMAIC project including the following:
· Identify customers and their priorities.
· Identify a project suitable for Six Sigma efforts based on:
· Business objectives.
· Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms
· Productivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc.
· Identify and develop the problem statement.
· Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality.
Execute the measure phase of the Six Sigma DMAIC project including the following:
· Determine the metrics to measure the process and how it is performing.
· Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes.
Develop a 12- to 15-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.
Format your assignment as if you would be giving a presentation to senior management.
Click the Assignment Files tab to submit your assignment.
Week 4: (BEBE)
Choose a business in the media having difficulties with its operating model or one which is struggling in your community. (BEBE)
Evaluate how all or some of the items from the Operations Consulting Tool Kit in Operations and Supply Chain Management could help this business get back on track.
Determine the resources and data you will need to deploy an operations consulting engagement with this business.
Develop a business case including financial benefits on how operations consulting can have a positive impact on the business.
Develop a 10- to 15-slide Microsoft® PowerPoint® presentation of an operations consulting engagement proposal to the Chief Operating Officer (COO) and Chief Executive Officer (CEO) of the target firm.
Week 5: (Rib restaurant)
Develop a minimum of three quantitative forecasts using Microsoft® Excel®.
· Compare and contrast each quantitative forecast you develop.
· Choose the one forecast you determine would be the best for the firm and be prepared to explain why you chose this.
· Evaluate the impact this forecast would have on the firm from a financial metrics standpoint.
Develop a 700-word report in which you describe your forecasting project including details on all the assignment steps.
(Telsa team project) SIX SIGMA YELLOW BELT
Execute the analyze phase of the Six Sigma DMAIC project including the following:
· Determine the most likely causes of defects.
· Understand why defects are generated by identifying the key variables most likely to create process variation.
· Identify necessary/unnecessary process steps.
Execute the improve phase of the Six Sigma DMAIC project including the following:
· Identify means to remove the causes of defects.
· Confirm the key variables and quantify their effects on the critical-to-quality characteristics (CTQs).
· Identify the maximum acceptance ranges of the key variables and a system for measuring deviations of the variables.
· Modify the process to stay within an acceptable range.
Execute the control phase of the Six Sigma DMAIC project including the following:
· Determine how to maintain the improvements.
· Determine how to monitor and control improvements.
· Put tools in place to ensure that the key variables remain within the maximum acceptance ranges under the modified process.