.In relation to record management:
(a) Define the term “index”.(2 marks)
(b) Describe the various types of indices used.(18 marks)
3.(a) In the last few years,a trend has emerged of business organizations relocating their office premises from the central business zone to the sub-urban zone.
Discuss the reasons for this development.(10 marks)
(c) Summarize the factors that have influenced the use of steel in the production of office furniture.(10 marks)
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