a. What do you understand by the term workspace? (2 Marks)
b. Describe features that distinguish group support workspace from workspaces that supports one user.
(4 Marks)
c. Explain the meaning of the following terms used in measures software quality. (4 Marks)
i. Usability
ii. Interoperability
d. Given the following use case, develop a sequence diagram and use it to develop a detailed class
diagram, showing object features and any relationships between the object classes. (6 Marks)
? A customer makes an initial phone inquiry about purchasing tickets for a performance.
? The reservation officer looks up the reservation file to see whether there are seats available
for the performance.
? The reservation office responds that seats are available
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