In developing strategic plans for the future, it is important for a company to assess both its current and past performance.
Outline and discuss the following approaches in assessing the organizational performance.
a)The historical analysis of performance in comparison with the organization’s performance. (6 marks)
b)The analysis of industry norms in comparison with the relative performance of organizations in the same industry. (7 marks)
c)The analysis of the organization’s performance in comparison with the best performance through benchmarking (7 marks)
(Total 20 marks)
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