The implosion of Learning Team 17

Journal of Critical Incidents

Laszlo Rossovich had slept on it. He had discussed it with his wife. But driving to his first meeting that morning, he began to boil again. It was either his bad luck or just the cruel humor of the gods that found him in the parking lot next to Larry Oswald’s car, just as Larry was climbing out. The time had come to settle this for good. Either Larry had to change his behavior or the team would implode. Laszlo and the others could see no other acceptable solution.

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1.  What are the underlying problems for why Learning Team 17 is having difficulties. Explain?

2. If you were a member of Learning Team 17 what would you suggest the team do to overcome its difficulties? Please refer to concepts outlined in your chapters when you formulate your answer.

3.  If you were the chair of the management department what intervention might you suggest to put Learning Team 17 on track to effectiveness?

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