Before you begin this assignment, be sure you have read the “KALCH Distribution Company Case Study”
and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read
the course content materials that have been assigned to this point.
Purpose of this Assignment
This assignment gives you the opportunity to apply the course concepts to complete the development of
an Information Technology Strategic Plan (ITSP) to support the strategic direction of KALCH Distribution
Company (KDC). This assignment specifically addresses the following course outcomes to enable you to:
• identify, define, and explain the concepts of information technology governance and
management
• apply best practices in information technology management and governance to make, defend,
and justify an IT decision
IT Strategic Plan for KALCH Distribution Company
For the previous assignment, you developed Part 1 of an IT Strategic Plan for KDC. For this assignment,
you will incorporate any needed changes resulting from the feedback you received on your Part 1
assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that KDC
undertake. This new project will be included in the IT Portfolio section of Part 2, and will be further
described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single
document for this assignment.
Assignment
First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received.
Then, you will develop Part 2 of the ITSP for KALCH Distribution Company, using the outline below, and
add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment.
Note that Part 2 includes a project you are proposing that KDC undertake. In addition to the course
materials, at least one external resource (resource other than those provided in the class) must be used.
Two or more cited references will earn top credit. Use a separate References page to list just
the references you have cited. Remember to use the APA formatting rules and correctly cite and
reference your sources with APA format. Use the Grading Rubric to be sure you have covered
everything. Submit your paper as a Microsoft Word document, or a document that can be read using
Word, with your last name included in the filename.
Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown
below.
Part Two
1. IT Strategies – Write at least three IT strategies (four or more will earn top credit) and explain
how they align to one or more of the business strategies, including the compliance requirements,
articulated in the Case Study. If these business strategies were not included in your Part 1
paper, you should add these strategies into Part 1 prior to submitting this assignment. When the
full ITSP is submitted for this assignment, there should be a clear link between the business
strategies in Part 1 and the IT Strategies in Part 2. Provide at least one internal IT strategy and
two business-enabling IT strategies and identify each as either and internal or business-enabling
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strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for
an explanation of internal and external (business-enabling) IT strategies.
2. IT Roadmap – The overall IT Roadmap shows the systems that are currently in development or
are planned to start within the time frame shown. It is a summary of projects to support your
proposed strategy. You should review the case study and identify the new systems that the
stakeholders are requesting or that KDC has decided to implement. Each of these systems
should be entered into the table below under the appropriate functional area, such as
marketing or finance. Then, the time frame for developing the system should be presented as a
bar in the table. The table covers a six-quarter time frame shown, with each quarter having
three months. Thus, the six-quarter time frame looks out a year and a half into the development
and implementation of the strategy. Of course, the entire implementation may take longer, but
six-quarters allows both short term and long term to be viewed at a glance. For purposes of this
assignment, only the projected timeframes to develop the projects are required. The table below
shows the five functional areas of an example company and two systems for each area. To
develop your roadmap, use a table like the one below to create a timeline; you can copy the
table, insert the functional areas and systems that are discussed in the Case Study, and use
‘insert shape – rectangle’ to insert the bars showing the timeframes for development of each.
The functional areas and projects in development, and their timeframes should be extracted from
the Case Study. Be sure to include an introductory paragraph to explain the table that will
follow.
Projects by
Functional Area Qtr. 1 Qtr. 2 Qtr. 3 Qtr. 4 Qtr. 5 Qtr. 6
Sales
Sales Force Automation
Online Quoting
Product Development
Collaboration – Wikis, Blogs
Showcase Company Products
Marketing
Customer Experience
Marketing Analytics
Finance
Business Intelligence
Global Payroll
Technical Support
Network Upgrade
Data Center Move
3. Proposed Project: Next, you will propose a new IT project to support at least one of the
strategies in section 1 above, and include it in the Table above. Use a different color font to
indicate this new project and insert it with the appropriate functional area in your table. In
Section 3, describe how your proposed project will supplement the current IT development
projects in supporting the business of KDC. In a future assignment, you will use this project to
develop an “IT Decision Paper”; therefore, you should look at that assignment to be sure the
project you propose will be appropriate for that assignment as well. (You can propose a
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specific vendor package though it is not necessary. However, if you are incorporating
an integrated solution, you should discuss the various features of the package that
are appropriate for the study. Solutions such as backups, training of employees,
utilizing social media and involving Human Resources are not appropriate solutions
for this assignment.) Refer to Case Study for ideas for a new project. This is a major part of
the next assignment. Give this some thought.
4. Risk Management – List and explain at least three risks (four or more will earn top credit) that
Leona should be prepared to manage as she executes her plans. What risk management
techniques can she use for each one to try to prevent and/or mitigate them (accept, reject,
transfer or mitigate)? Discuss specifics, related to the case study in your response. This is a
good area to do some external research – see what you can find on the web about IT project
risks and risk management. (Review the document “IHS Risk Management Guide” found under
Additional Resources and in the Week 3 readings.)
5. Business Continuity Planning– List and explain the steps Leona should take to develop a Business
Continuity Plan for KDC so she can be sure that the most important systems will remain
operational in the event of a catastrophe. Include who should be involved in its development.
In addition, from the Case Study, identify what you consider the three most important systems
currently in use at KDC along with justification of your choices. Explain the steps Leona can take
to ensure those systems continue to be available for KDC in the event of a local catastrophe.
(Review course materials on the Business Continuity Plan.)
The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course
concepts from the course and addressed all parts of the assignment. The project you propose is not as
important as that it makes sense considering the course content and the Case Study. Use the Rubric
below to be sure you have covered all aspects of the assignment.
GRADING RUBRIC:
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60%
Well Below
Standards
Possible
Points
IT
Strategies
18-20 Points
Four or more IT
strategies
(including at least
2 business
enabling
strategies and 1
internal IT
strategy) are
presented and
are clearly and
appropriately tied
to the business
strategies
articulated in the
Case Study and
listed in Part 1;
demonstrates
thorough
16-17 Points
Three IT
strategies
(including 2
business
enabling
strategies and 1
internal IT
strategy) are
presented and
are clearly and
appropriately
tied to the
business
strategies
articulated in the
Case Study and
listed in Part 1;
demonstrates
14-15 Points
Three IT
strategies (2
business enabling
strategies and 1
internal IT
strategy) are
listed and aligned
to the business
strategies
articulated in the
Case Study. All
business
strategies cited
are now included
in Part 1. There is
a clear link
between the
business
12-13 Points
Fewer than 3
IT strategies (2
business
enabling
strategies and
1 internal IT
strategy) are
presented; one
or more are not
appropriately
tied to business
strategies
articulated in
the Case Study;
and/or business
strategies are
not listed in
Part 1.
0-11 Points
Few or no IT
Strategies are
included;
strategies do
not relate to
the Case
Study; and/or
are poorly
written and do
not convey the
information.
20
11/28/2016 4
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60%
Well Below
Standards
Possible
Points
understanding of
course concepts,
analysis and
critical thinking.
understanding of
course concepts,
analysis and
critical thinking.
strategies in Part
1 and the IT
Strategies in Part
2.
IT
Portfolio
18-20 Points
This section
includes an
effective and
well-written
introductory
paragraph that is
applicable to the
Case Study and
the table that
follows. The IT
Portfolio roadmap
table of systems
in development
accurately
reflects the
information
presented in the
Case Study
(functional areas,
systems, and
timelines); and
demonstrates
thorough
understanding of
course concepts,
analysis and
critical thinking.
Table is very
professionally
presented, uses a
logical and easily
understandable
structure, and
spelling is
correct.
16-17 Points
This section
includes an
appropriate
introductory
paragraph that
is applicable to
the Case Study
and the table
that follows.
The IT Portfolio
roadmap table
of systems in
development
accurately
reflects the
information
presented in the
Case Study
(functional
areas, systems,
and timelines);
and
demonstrates
understanding of
course concepts,
analysis and
critical thinking.
Table is
professionally
presented, uses
a logical
structure, and
spelling is
correct.
14-15 Points
This section
includes an
introductory
paragraph that
applies to the
Case Study. The
IT Portfolio
roadmap table
shows the
functional areas
and projects in
development, and
their timeframes
extracted from the
Case Study.
12-13 Points
This section is
somewhat
incomplete
(lacking in
introduction or
required table,
or table content
is incomplete);
and/or is not
applicable to
the Case Study.
0-11 Points
Little or no
information is
provided on
the IT
Portfolio; table
is missing;
and/or
information
presented
does not apply
to the Case
Study.
20
Proposed
Project
9-10 Points
The IT project
proposed is
appropriate to
the Case Study,
is aligned to a
functional area,
supports at least
8 Points
The IT project
proposed is
appropriate to
the Case Study,
is aligned to a
functional area,
supports at least
7 Points
A new IT project
that supports at
least one of the
strategies in
section 1 above,
has been included
it in the
6 Points
The IT project
proposed is not
appropriate to
the Case Study;
is not correctly
aligned to a
functional area;
0-5 Points
No Proposed
Project is
included; or
proposed
project is not
appropriate to
the Case
10
11/28/2016 5
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60%
Well Below
Standards
Possible
Points
one strategy in
Section 1 above,
and is included in
the table. The
explanation of
how it
supplements the
current IT
projects in
development is
clear and
convincing and is
clearly aligned to
the business in
the Case Study;
demonstrates
thorough
understanding of
course concepts,
analysis and
critical thinking.
one strategy in
Section 1 above,
and is included
in the table.
The explanation
of how it
supplements the
current IT
projects in
development is
clear and is
aligned to the
business in the
Case Study;
demonstrates
understanding of
course concepts,
analysis and
critical thinking.
appropriate
functional area in
the Table above,
using a different
color font. The
explanation
includes how the
proposed project
supplements the
current IT
development
projects in
supporting the
business in the
Case Study.
and/or is not
listed in the
table. And/or
the explanation
of how it
supplements
the current IT
projects in
development is
not clear, or is
missing.
Study and/or
is not
explained.
Risk
Management
14-15 Points
Four or more
risks are listed
and fully
explained, along
with techniques
to prevent and/or
mitigate them;
risks and
techniques
identified are
appropriate for
the Case Study;
section is well
written with
reference used to
support
explanation;
demonstrates
thorough
understanding of
course concepts,
analysis and
critical thinking.
12-13 Points
At least three
risks are listed
and fully
explained, along
with techniques
to prevent
and/or mitigate
them; risks and
techniques
identified are
appropriate for
the Case Study;
demonstrates
good
understanding of
course concepts,
analysis and
critical thinking.
10-11 Points
Three risks are
listed and
explained, along
with techniques to
prevent and/or
mitigate them;
risks and
techniques are
appropriate for
the Case Study.
9 Points
Fewer than
three risks are
listed and/or
explained;
lacking in some
techniques to
prevent and/or
mitigate them;
and/or risks
and techniques
are not
appropriate for
the Case Study.
0-8 Points
Risk
Management
section is not
included; few
risks are listed
or explained;
and/or risks/
techniques do
not apply to
the Case
Study.
15
Business
Continuity
Planning
14-15 Points
Business
Continuity
12-13 Points
Business
Continuity
10-11 Points
Business
Continuity
9 Points
Business
Continuity
0-8 Points
Business
Continuity
15
11/28/2016 6
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60%
Well Below
Standards
Possible
Points
Planning (BCP)
section
thoroughly covers
the steps needed
to develop a BCP
and correctly
identifies the
participants;
three systems
important to the
Case Study are
listed with
complete steps to
ensure their
continued
availability;
responses are
appropriate to
the Case Study;
demonstrates
thorough
understanding of
course concepts,
analysis and
critical thinking.
Planning (BCP)
section
completely
covers the steps
needed to
develop a BCP
and correctly
identifies the
participants;
three systems
important to the
Case Study are
listed with steps
to ensure their
continued
availability;
responses are
appropriate to
the Case Study;
demonstrates
understanding of
course concepts,
analysis and
critical thinking.
Planning (BCP)
section covers the
major steps
needed to develop
a BCP and
identifies the
participants; three
systems important
to the Case Study
are listed with
steps to ensure
their continued
availability;
responses are
appropriate to the
Case Study.
Planning
section is
incomplete
(lacking in
major steps,
participants,
identification of
3 important
systems and/or
steps to ensure
their continued
availability);and
/or is not
applicable to
the Case Study.
Planning is not
included, or
severely
lacking in
completeness
and/or
applicability to
the Case
Study.
External
Research
9-10 Points
Two or more
sources other
than the class
materials are
incorporated, are
substantive and
are used
effectively.
Sources used are
relevant and
timely, contribute
to the analysis
and support
conclusions.
References are
appropriately
incorporated and
cited using APA
style.
8 Points
At least one
source other
than the class
materials is
incorporated and
used effectively.
Source(s) are
relevant and
contribute to the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
7 Points
At least one
source other than
the class materials
is used and
properly
incorporated into
the text.
Reference is cited
using APA style.
6 Points
A source other
than the class
materials may
be used, but is
not properly
incorporated,
and/or is not
relevant or
timely; and/or
APA style for
references and
citations is not
followed.
0-5 Points
No external
research is
incorporated
or reference
listed is not
cited within
text.
10
Report
Format
9-10 Points
ITSP includes
Part 1 (updated/
8 Points
ITSP includes
Part 1 (updated/
7 Points
ITSP includes Part
1 (updated/
6 Points
ITSP does not
include Part 1;
0-5 Points
ITSP is
extremely
10
11/28/2016 7
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60%
Well Below
Standards
Possible
Points
corrected as
needed) and Part
2, integrated into
a cohesive
document; ITSP
is very well
written and easy
to read; uses
correct sentence
structure,
grammar and
spelling;
presented in a
professional
format.
corrected as
needed) and
Part 2. ITSP
reflects effective
organization.
Few errors in
sentence
structure,
grammar, and
spelling;
presented in a
professional
format.
corrected as
needed) and Part
2. ITSP has some
organization; may
have some errors
in sentence
structure,
grammar and
spelling.
Part 1 has not
been updated
or corrected;
ITSP is not well
organized;
and/or contains
several
grammar
and/or spelling
errors.
poorly written
has many
grammar
and/or spelling
errors, or does
not convey the
information.
TOTAL
Possible
Points
100