Donna King has been a CO in your jail for 6 years, and one of your subordinates for 2 years. Her productivity, both in terms of quality and quantity as well as interactions with the staff and inmates, has generally been at or above standard; her performance evaluations are normally above average. In recent weeks, however, there have been rumors concerning her work; although no formal complaints have been filed, there are rumors concerning abusive treatment of inmates, not responding in a timely manner to calls by other jail staff for assistance, general lack of compliance with policies and procedures, and other matters. Today another CO contacts you to complainabout her rough treatment of an inmate during booking. You decide it is time to call her into your office to discuss these matters. How will you address this situation?

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