a) Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them, thus a good manager seeks to achieve the goals through other people through effective and effecient control systems, identity the features of adequate control systems and the steps involved in the control process. (12 mks)
b) A leader is best when people barely know that he exists, when his work is done, his is fulfilled, they will say, we did it. Ourselves, if your action inspire others to dream more, learn more, do more and become more – then that is true leadership – with reference to this discuss styles of leadership.(8mks).
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