You are the managing director of Home Computer Systems Ltd. You assemble personal computers,
designed for use in the home, from bought-in components. Your computers are sold to the consumer
though independent retailers.
It appears that there is a problem with a batch of monitors and they are frequently, but irregularly,
causing the fuses to fail in customers’ homes. You are getting a number of complaints directly to your
sales office from unhappy customers.
Evaluate what your legal liabilities are in this and critically examine and justify possible strategies that
you might implement using relevant examples as required.
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