Reading review problem. Point your Web browser to www.baselinemag.com . Locate

and read “Hershey’s Sweet Victory” by David F. Carr. Read the article, then respond

to the following questions:

a. Visit Hershey’s Web site. Discuss the corporation’s involvement in e-business.

b. Explain the purpose and nature of enterprise resource planning software, referred to in the

article as “enterprise client/server software.”

c. What factors may have contributed to Hershey’s problems with Enterprise 21?

d. In 2002, Hershey announced an upgrade to its ERP system using SAP; the upgrade was both

ahead of schedule and under budget. Visit www.SAP.com . Is SAP an application service provider?

Explain your response.