QUESTION ONE – (30 MARKS)
a) Identify and explain the type of library fraud in operation in MUST. (3 marks)
b) Define communication loop and explain any three elements of such a loop. (6 marks)
c) Differentiate between a term paper and a speech. (5 marks)
d) Differentiate and explain four functions of communication skills applicable at your home set-up.
(10 marks)
e) Explain why students in the same lecture class take different notes from a lecturer. (6 marks)
QUESTION TWO (20 MARKS)
a) Discuss any 3 purposive types of listening. (10 marks)
b) List of references from a term paper were listed as follows:
1. Hoyle,E.(1986). The Politics of school management. London: Hodder and Stoughton.
2. Gitonga, A.K. (1991). The science of Election Campaigning: How to win Elections.Nairobi:
Cosmopolitan Publishers Limited.
3. K.M Hart (1981).Children’s understanding of mathematics :11 ~ 16.London:John Murray.
2
4. Churchhill,R.V, Broen,J.W and Verhey,R.F (1948).Complex variables and applications (3rd
Edn).Kogakush:MCGraw-Hill.
5. J.S.Ferrant,(1980).Principles and Practice of Education(New edn).HongKong: Longman.
c) (i) Using the item number only, arrange the references in the way they would appear in
Bibliography.
(ii) Write item 3 in a conventional way. (10 marks)
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