1
(a) What do you understand by the term management? (2 Marks) (b) Managers require three types of skills to be efficient and effective in their jobs. Highlight these skills pointing out which level of organization management they are needed. (10 Marks) (c) Outline the characteristics of bureaucratic organization structure as advocated by Marx Weber. (8 Marks) (d) You have been appointed a manager of a newly opened firm in you locality. Explain what you would consider as some of your functions. (10 Marks)
QUESTION TWO – (20 MARKS)
(a) Corporate social responsibility is an emerging concept in business world today. Clearly explain some groups that a business has responsibility over. (10 Marks) (b) One of the factors you should consider when designing an organization structure is the span of control. Explain the factors that would determine the span of control in any organization. (10 Marks)
QUESTION THRE – (20 MARKS)
(a) Explain how organiations would apply aslow’s need theory in motiating employees. (15 Marks) (b) State five work-related causes of stress among employees. (5 Marks)
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