A deputy sheriff has been using a variety of problem solving approaches to address problems at a shopping mall where juveniles have been loitering, engaging in acts of vandalism, dumping trash, and generally causing traffic problems after hours in the parking lot. Now the mall manager, Mr. Chang, feels morally obligated to express his appreciation to the deputy. Mr. Chang has made arrangements for the deputy and family to receive a 15 percent discount while shopping at any store in the mall. Also, as part-owner of a children’s toy store in the mall, Mr. Chang offers the deputy a bicycle for his young daughter. Knowing that the agency policy requires that such offers be declined, the deputy is also aware that Mr. Chang will be very hurt or upset if the proffered gifts are refused.

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