a. Explain the key determinants of personality that influence employees behavior.(5 marks)
b. Examine how the scheduling of scheduling of reinforcement can be used to influence behavior.(5 marks)
Examine the relationship between Abraham Maslow’s Hierarchy of needs theory, Herzberg’s Two-Factor theory and Alderfer’s theory of motivation. (10 marks)
a. Explain the factors that would influence an employee’s job satisfaction.(5marks)
b. Examine the individual characteristics that are more prone to suffer stress.(5mark)
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