1(a) Explain the procedure to be followed in control of forms in an office.(12 marks)

(b) Briefly explain the advantages of controls of forms in an office.(8 marks)

2.(a) Briefly explain factors that a business firm should take into account when formulating a file policy.(8 marks)

(b) Summarize the principles of good record management.(12 marks)

 

 

 

 

 

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