Without proper consideration of the behaviour of people in the business organisation setting even the best technically designed system is likely to fail.
Required:

a)Analyse the most common reasons that may lead to resistance to the introduction of Management Information Systems and how an organization can overcome it. (12 marks)

b)“Change is inevitable”. Change occurs in many ways and adapting to change is a primary management responsibility. Identify the factors, which bring about change in an organization. (8 marks)
(Total: 20 marks)

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