Module 5 Discussion Forum
Include at least 250 words in your posting and at least 250 words in your reply. Indicate at least one source or reference in your original post. Please see syllabus for details on submission requirements.
Module 5 Discussion Question
Search “scholar.google.com” or your textbook. Discuss what role end-users typically play in incident reporting? Should end users be encouraged to report suspicious occurrences? If so, why; if not, why not. What factors typically influence the end-user decision to report (or not report) a potential incident?
The end user will always play a very crucial role in reporting the incidents. IT service management will be considered for the complete the services will be provided by the end user service management (Smith & Wenger, 2007). Most of….