11. What information is contained in an engineering drawing? Group technology (p. 177) Assembly drawing (p. 178) Assembly chart (p. 178) Route sheet (p. 178) Work order (p. 178) Engineering change notice (ECN) (p. 178) Configuration management (p. 178) Product life-cycle management (PLM) (p. 178) Process–chain–network (PCN) analysis (p. 179) Process chain (p. 179) Standard for the exchange of product data (STEP) (p. 172) Computer-aided manufacturing (CAM) (p. 172) 3-D printing (p. 172) Virtual reality (p. 172) Value analysis (p. 173) Time-based competition (p. 173) Joint ventures (p. 174) Alliances (p. 175) Engineering drawing (p. 175) Bill of material (BOM) (p. 175) Make-or-buy decision (p. 176) nor the material people know how to make the toy safer and still perform as designed. The failure rate is low and certainly normal for this type of toy, but not at the Six Sigma level that John’s firm strives for. And, of course, someone, someday may sue. A child choking on the broken part is a serious matter. Also, John was recently reminded in a discussion with legal counsel that U.S. case law suggests that new products may not be produced if there is “actual or foreseeable knowledge of a problem” with the product. The design of successful, ethically produced new products, as suggested in this chapter, is a complex task. What should John do?

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