1.
a. Explain the sources from which a manager drives power. (10mks)
b. Identify motivator factors that a manager should enforce so as to motivate his staff. (10mks)
2.
a. Explain the essentials of good communication. (10mks)
b. State the barriers of communication that cause a manager not to achieve the objective. (10mks)
3.
a. Discuss the indicators of an organization that experiences conflict situation. (10mks)
b. Outline the factors that contribute to the success of knowledge management. (10mks)
4. Write brief notes on the following:
a. Personality. (5mks)
b. Anthropology. (5mks)
c. Team (5mks)
d. Sociology. (5mks)
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